Table of Contents 5 Ways to Make Your Office More Welcoming for a Better Patient Experience Comfortable Seating Hydration Station Warm Decor and Natural Light Children’s Corner Aromatherapy and a Calming Soundscape How ChiroTouch Can Enhance Patient Care and Satisfaction Boost Your Patient Experience With ChiroTouch Exceptional patient experience involves more than just the quality […]

Highlights  Chiropractic spinal nerve charts are a valuable tool for chiropractors.  Spinal nerve charts can help build trust with patients and improve their understanding of how chiropractic care addresses their health concerns.  You can use spinal nerve charts to develop tailored treatment plans, treating specific concerns like back pain or digestive issues.  With patient communication […]

Your patient education tactics may be falling short, but Dr. CJ Mertz is excited to teach you what to say, and when, in order to boost retention, increase revenue and generate more referrals. A successful practice hinges on patient interaction, and whether you realize it or not, every patient conversation hurts or helps your practice. […]

Leveraging positive reviews and referrals is a tried-and-true method for increasing growth and generating more revenue. But how do you encourage your patients to participate? According to Dr. Mertz, it all starts with creating a positive culture within your practice! If you struggle with reviews and referrals, then Dr. Mertz’ new webinar titled “Turning The […]

Highlights Cultivating a patient-centered experience is essential to attracting and retaining patients and growing your chiropractic business. Patients expect convenient, web-based tools like online scheduling, digital intake forms, and streamlined payment processing.  Using digital chiropractic patient communication and intake tools can help you meet your patients’ needs for personalized experience and boosted satisfaction. ChiroTouch’s integrated […]

Learn to sell, by speaking well with Dr. CJ Mertz! Isn’t it ironic how you have the power to alleviate a terrible kink in someone’s back but somehow get tongue tied when it comes time to explain what you did? If you struggle while speaking to patients, you’re not alone. Many DCs, and their staff, […]

New patient interactions can be nerve-wracking, but they don’t have to be!  Most of the time, new patients are nervous because it’s their first visit, while DCs are nervous that patients won’t commit to a treatment plan. Fortunately, Dr. Mertz has a way to put both parties at ease… Turns out, new patient conversion is […]

We can all agree that patient experience matters. But did you know that the new patient experience should differ based on whether a new customer found you online or offline? Industry leading chiropractic coach Dr. CJ Mertz claims that if you understand the new patient process for both online and offline leads, it will produce […]

Watch Dr. Mark in this one-hour webinar as he explores the avenues and tools vital for practices seeking to increase chiropractic utilization. In addition to Dr. Mark’s teachings, ChiroTouch specialist Dr. Blask demonstrates how the concepts taught by Dr. Mark perfectly sync with ChiroTouch software. Tools: – MRI – X-Ray Digitizing – Non-specific Back Pain […]

Patient retention starts with personalized care and the implementation of digital tools at your chiropractic practice.  Technology integration, including telehealth services and digital communication tools, can increase patient satisfaction and loyalty. Convenience, including online appointment scheduling and digital payment options, improves the patient experience for better retention. Staff training can enhance the patient experience, while […]

Highlights:  Keeping patients informed through educational blog posts does more than keep your practice top of mind (though it does that, too). A quality blog builds trust in your practice and drives increased traffic to your site. Posting regularly and promoting the blog through email and social media can retain existing customers and gain new […]

Highlights: ChiroTouch lets chiropractors chart patient visits in real time in just 15 seconds. Customizable macros do most of the charting work with just a few clicks. SOAP note templates are just one part of ChiroTouch’s integrated chiropractic practice management software that streamlines the flow of patient information from check-in to check-out. ChiroTouch lets chiropractors […]

Highlights Cloud-based chiropractic practice management software streamlines your practice’s workflow with automated features and complete integration. Features like automatic appointment reminders, auto-coded insurance, and simplified billing improve your practice’s cash flow and boost revenue. Better practice management lets you spend more time treating patients, improving their care and your practice’s reputation. The right chiropractic EHR […]

Highlights A paperless EHR can modernize your chiropractic practice and help you improve patient experience and profitability.  When switching to chiropractic EHR software, look for cloud based chiropractic software and is designed especially for chiropractic practices.  ChiroTouch is the standard in chiropractic software and offers multimodal support and training for practices transitioning to a cloud-based […]

Highlights This article discusses 6 best practices for encouraging your patients to continue their chiropractic care: Begin retention efforts from day one. Use online scheduling.  Send automated reminders and messages. Create a comfortable environment. Ask for patient feedback and testimonials.  Use quality chiropractic practice management software. Patient retention strategies are important not only to your […]