CT Engage

Connect, engage, delight

CT Engage provides everything you need from an easily accessible all-in-one communication dashboard.

  • Make communication easy via text or email
  • Increase your online positive reviews from happy patients
  • Increase patient retention with recall messages
A woman holding a cup of coffee and a cell phone.
patient receives appointment reminder text message from chiropractor's office

Reconnect with inactive patients

Follow up with patients who need an appointment but haven’t visited your office in a while. Recall them with chiropractic marketing campaigns about upcoming discounts, relevant services, or next appointment updates.

Reduce no-shows

Failure to offer reminders can cause practices to lose customers entirely. Use automatic reminders to reduce missed appointments and stop wasting time on phone calls.

Attract new patients

With easy-to-use communication tools, you can get new patients interested in your chiropractic practice by prompting your current ones to leave online reviews. CT Engage can also manage your online reputation and patient referrals.

Tailor your messaging to engage your patients across every channel

CT Engage works with ChiroTouch’s EHR practice management software to streamline communication workflows and help you grow your chiropractic practice.

Re-engage inactive patients with automated recall campaigns

Patient inactivity can be caused by forgetting about appointments or missing out on relevant services. Automate your practice’s recall campaigns to boost profitability.

CT Engage’s recall campaigns allow constant patient outreach without using staff resources.

  • Set up a consistent schedule for messaging that matches your communication needs
  • Respond to messages with two-way texting and emailing
  • Customize messages from templates and create targeted campaigns
chiropractic online review management's post-appointment survey tool

Practices of all sizes love ChiroTouch

“We love ChiroTouch. I have used it for 7+ years and recommend to all my colleagues. Excellent customer service. All the representatives I have personally communicated with have been very helpful and understanding of my busy schedule.”

Dr. Austin Quon

"We use this for our office and it's truly amazing!"

Anderson Dominguez

Daugherty Spine & Disc

“Wonderful, helpful staff, listened to my concerns and showed me way more features of my EHR!”

Dr. Corinne Dadivas

Newport Beach Wellness

Turn happy patients into positive reviews

Managing your chiropractic practice’s online reputation plays a big part in your success.

Add CT Engage to enhance your patient communication and automate text and email messaging, invite patients to leave positive reviews, and monitor online reviews.

  • Send patient surveys as soon as they leave your practice
  • Encourage patients to leave a positive review online or provide direct feedback to your office if dissatisfied
  • Manage online patient reviews within the ChiroTouch software, enhancing your practice’s reputation and engagement
60 day recall template in chiropractic software

Upgrade your practice-to-patient communications

With a central platform to handle your messaging, you don’t have to worry about missing anything. Don’t play phone tag or lose messages to systems that aren’t synced.

  • Increase your patient retention rates
  • Customize recall campaigns
  • Create automatic reminders to reduce missed appointments
  • Two-way texting and emailing
  • Manage your online reputation and patient referrals

FAQs

How does CT Engage help monitor and improve patient satisfaction?

Send patient surveys immediately after their visit to encourage positive online reviews and provide tools for patients to give direct feedback to the office if they are dissatisfied, actively managing and improving patient satisfaction.

Can CT Engage handle customized and targeted messaging?

Yes! You can set up a consistent schedule for messaging, responding to messages with two-way texting and emailing, and customizing messages using templates to create targeted campaigns.

How does CT Engage support patient feedback and online reputation management?

The software facilitates sending feedback requests, patient surveys, and online reputation management by collecting patient satisfaction metrics from current reviews.

What communication methods are available through CT Engage?

CT Engage provides communication via text (broadcast SMS and two-way texting) and email. It gives practices a web-based dashboard for managing these messages. It also supports uploading contacts, sending images, and receiving instant message alerts.

How does CT Engage integrate with ChiroTouch’s EHR practice management software?

CT Engage works within ChiroTouch’s EHR to streamline communication workflows and centralize all engagement activities in an all-in-one communication dashboard.